What are the first things people look for in movers?

It is quite difficult to organize a relocation since it is more than just moving your items from one address to another. People still need to work, take care of their family, enjoy their hobbies, and so on. In addition to this, if people do not have enough experience or skills, they are bound to make many mistakes. In order to avoid this, many people hire a professional moving company. Unfortunately, it is not so easy to hire a moving company. Movers can be unprofessional, showing a lack of interest in their job and your items, causing property damage, losing your items, and so on. If you want to attract customers, then you need to put yourself in their shoes. Here are all the things people look for in movers listed here on Master Moving Guide. See from your customer’s perspective the process of choosing a moving company.

The first things people look for in movers are good reviews 

First of all, when a customer wants to hire movers without getting scammed, they need to check moving reviews. Why is this important? It is hard to check the credibility of a moving company if no one they know used their services previously. For this reason, customers need to rely on moving reviews written by people that actually used moving services by a moving company that they are interested in. It goes without saying that if a moving company has predominantly negative reviews, people will not hire it. It does not matter if their moving quotes are the lowest. Let negative moving reviews speak for themselves. In addition to this, people should be careful of a moving company that only has positive reviews. It is almost impossible that everyone likes one moving company. In order to be safe, read moving reviews that focus both on positive and negative sides. 

a person search for the first things people look for in movers on the computer
People will rely on moving reviews before hiring a moving company

A moving company’s track record 

It is always better to go with experienced movers, especially when a customer is looking for last-minute movers. In addition to this, if they have items that are extremely valuable, it is always better to hire movers with a lot of experience. It is not wise to entrust their expensive items to movers that have been working for a short amount of time. For this reason, people should also check a moving company’s track record. This means seeing if they are keeping rates fair, being on time, how they’re handling their customer’s possessions, and so on. On the other hand, if their relocation is a simple one, they opt for a small company. Going from this, work on your track record and appearance. This will attract customers.   

The first things people look for in movers are transparent rates 

Another important thing to look for would be a transparent rate. Since organizing a relocation is quite expensive, you need to know how much money you will spend on moving services. For this reason, it is important that all the moving rates are very transparent. This way, you can make your moving budget accordingly. When you contact a moving company, they will usually give you a rate based on the number of hours and number of people they will send. However, this is just an estimate. If you plan to add packing materials, packing services, if you have some special items to move, not access to the elevator, and so on, you will pay more. Therefore, when you contact the moving company, make sure to ask for an in-house estimate. This way, you can show everything to your movers so they can make the most accurate estimate. 

two women talking
People like companies that are transparent with their rates

License and insurance 

Next, customers should pay attention to licenses and insurance. It goes without saying but people should never hire a moving company that doesn’t have a proper license and insurance. This is the best way how they can recognize the difference between reliable and fraudulent movers. Reliable movers will not hesitate to show their license or even to post it on their official website. On the other hand, fraudulent movers will try to avoid showing your license because they don’t have it. So, what licenses do movers have to have? First of all, interstate movers need to register with the US Department of Transportation in order to get a USDOT number. You can search this number on the official website of the Federal Motor Carrier Safety Administration. Local movers must respect regulations based on their state. 

The first things people look for in movers would be moving services 

You should know that every relocation is quite different. You need to take a look at your customer’s items before you decide which moving services you will use. For example, it is not the same if you need to move an entire house or just one studio apartment. Then, you need to consider if customers’ are moving some large and heavy items or just their personal belongings. Additionally, you need to be more careful if you are moving fragile or extremely expensive items as well. When you take all of this into consideration, you will see that every relocation needs specific moving services. For this reason, when customers are searching for a moving company, they should be specific. If they need to move a piano, then they will search for piano movers. This is important because you as a mover will need to use specific packing and moving equipment. 

people moving
People hire movers if they offer specific services

All the aspects to consider 

In order to have everything in one place, here are all the first things people look for in movers. 

  • Moving reviews 
  • Good track record 
  • Transparent rates 
  • Licenses and insurance 
  • Moving services that you need 

In addition to this, when people searching for a moving company, they should speak to at least three to five potential candidates. For this reason, work on all the aspects of your moving company that you find lacking.

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