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Empire Moving Group Review

Empire Moving Group logo

Overall Rating

4.5 / 5

Having gone through the website of Empire Moving Group as well as their reviews and testimonials on other business listing platforms and social media channels, we arrived at the conclusion that this is a company with a strong presence in the moving industry. The company itself is a licensed moving brokerage company that operates out of Boca Raton, FL. It has a rich network of certified and vetted motor carriers that can cater to local and nationwide moving needs. The business itself appears to have a staff of industry veterans, with over 25 years of combined experience. They have the connections and manpower to coordinate a multitude of projects at the same time. And in addition to moving solutions, they also offer additional services such as packing, storage, and vehicle transport.

A modernized approach to relocation

Instead of having to waste your time on searching for and interviewing different moving companies, you can rely on Empire Moving Group to handle that for you. Once you fill out the details of your upcoming move, the company provides a list of potential matches with licensed and insured movers that can cater to your specific needs. With this company, you can book and plan out your move before the sun sets.

Available 24/7

Customer satisfaction plays an essential role in the moving industry. As service providers, we need to put the interests of the people first. Empire Moving Group appears to understand the satisfaction of their customers, with a 94% satisfaction rate and 24/7 customer support. Their approach to catering to the needs of people is that everyone deserves a chance at a stress-free move.

A plethora of services

Whether you are in the market for a specific type of move or a move with a short deadline, this is a company that has the resources to meet those needs. With its network of professionally vetted and licensed carriers, Empire Moving Group can broker and coordinate both local and nationwide moves.

Service they offer Residential & Commercial
Distance Offerings Local, Long Distance & Interstate
Additional moving-related services Storage, Packing, Furniture Assembly, Auto Transport
Moving quotes Phone or Online
Company restrictions No international moving

Licensed Vehicle Shipping Services

Vehicle transport is not something that you come across often with moving companies, or even moving brokerage companies for that matter. Empire Moving Group is a business that has the resources to accommodate auto transport, be it for residential or commercial purposes.

Prices and fees

With a one-step moving quote form on their website, Empire Moving Group asks for relevant information necessary to provide site visitors with a rough moving estimate for the specific needs of customers. The form covers basic move-related information (moving from/to, moving date, moving size) and contact information (first and last name, phone number, email). Once submitted, the information is forwarded to Empire Moving Group, where it is processed to find the best match and price for the services required. A company representative then reaches out to potential customers to discuss the specifics of the move. Because you’ll be using a brokerage company, you’ll pay your overall cost to Empire Moving Group.

The company will charge a regular fee for acting as mediators and connecting you with a moving company. This fee is nothing alarming, as all brokerage companies have to put some price on their services. As the customer, you agree to pay the total charges for the moving organizer services to be provided by Empire Moving Group. When canceling your reservation, there will be a 5% cancellation fee that will be deducted from my refund. The 5% cancellation fee only applies to the deposit amount, not the total move cost.

Pros of hiring Empire Moving Group

  • You get a professional to organize your entire relocation.
  • Decades of experience in the moving industry.
  • Thousands of satisfied customers.
  • It saves you time and energy, not to mention stress.
  • Customer service is a priority for the company.
  • Moving services provided by licensed and vetted movers across the US.
  • Residential/commercial moving solutions at competitive rates.

Cons of hiring Empire Moving Group

  • Packing services and storage incur additional charges.
  • Charging a fee for their services.
  • No international moving solutions.

Carrier network – 8.3/10

Given its status as a licensed moving brokerage company, Empire Moving Group is in a position to be the middleman between customers and different moving and storage companies across the US. However, it is important to be able to trust the professional moving companies that one recommends to customers. Therefore, maintaining a certain standard in terms of the overall quality of carriers is an important matter. The company does this through a very detailed process:

  • Background testing;
  • Drug testing;
  • Insurance verification;
  • Asking carriers to pay a deposit in order to receive jobs.

All carriers also need to sign a contract that they have to follow the agreement that Empire Moving Group sets forth with its clients.

How can contact Empire Moving Group?

If you decide to opt for the professional services that Empire Moving Group offers, here are some basic details about them: